Every product sold by 837 North is carefully made by hand in small batches and inspected before leaving our studio. If you are unhappy for any reason, please contact us within 14 days of delivery to discuss exchanging your unlit candles for another of the same size and cost. We are unable to accept returns on perfumes for any reason. Buyer is responsible for all shipping charges. 

If your package is damaged during shipping, please contact us at within 7 days of delivery with photographs of the damage for a full refund or replacement of products.